Please remember it can take some time for your bank or credit card company to process and post the refund too. If approved, you’ll be automatically refunded on your original payment method. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. Unfortunately, we cannot accept returns on used or damaged items. You can email us at or DM us on instagram. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can always contact us for any return question and issues Cost for postage is not covered for change of mind returns, customer must pay for shipping. Items must be in exact condition for the refund to be processed. Items that are damaged will receive a refund.Ĭhange of mind refunds must be sent back to the given address. Items sent back to us without first requesting a return will not be accepted. If your return is accepted, we’ll send you instructions on how and where to send your package. To start a return, you can contact us at. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, You will need to provide your order number. Refunds Unfortunately can't be issued if the item is untracked & does not arrive. If there are problems regarding your package please note that we are unable to locate your parcel. Unfortunately your parcel is out of our control once in the hands of our courier (Aus Post). including X-ray diffraction, X-ray small-angle scattering, transmission. Please select untracked shipping at your own risk. and materials science at the heart of: Renewable/non-renewable energy sources. If you would like to track your parcel, receive updates and estimated delivery times, please select tracked shipping. International orders with small items will also have tracked and untracked shipping options in some countries, this will appear at checkout if the option is available for you. Untracked (Economy Air) 25+ Business Days Standard International: 9-20 Business Days Please allow up to 5 days processing time for orders* If email is provided you will receive shipping notifications.Ĭontact if you experience problems with shipping. Orders with shipping costs $8 will have tracked shipping. If there are problems regarding your package please note that we are unable to locate your parcel. Please select untracked shipping at your own risk. Orders with small items will have the option of tracked & Untracked shipping. Your feedback matters to us, so please don't hesitate to reach out if there's something you desire but haven't found among our offerings.Īt SoJourner, we're here to bridge the gap with our exclusive designs, enriching your journeys with functional elegance.Please allow up to 5 business days processing time for orders* Continuously expanding our collection, we eagerly seek new concepts and inspirations. We're bridging the gap, one bag at a time, by bringing you the most eye-catching fanny packs, hydration packs, and a plethora of upcoming products to elevate your travel experience.įrom the moment we envisioned this venture, we dedicated ourselves to crafting products that stand apart from the rest, seamlessly blending practicality with contemporary flair. Fueled by our passion for travel, music, and gear that resonates with your unique lifestyle, we're here to revolutionize the market.ĭiscover a world where vibrant colors and unparalleled designs merge seamlessly with functionality. Introducing SoJourner, Fuel Your Wanderlust in Style!Ī venture born from the creative minds of two adventure enthusiasts nestled along the enchanting Gulf Coast.
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